Overview
The phone rings while you're checking in a golden retriever for his annual exam, a client walks in with a question about her cat's medication, and by the time you sit down, you've already helped three families and made someone's stressful morning a little easier. That's a normal shift as a Customer Service Representative at Sharon Center Veterinary Hospital.
What You'll Help Make Possible
- A front desk experience that makes clients feel welcomed, heard, and never rushed.
- A lobby that stays calm and organized even when the phones are ringing and the schedule is full.
- Pet parents who leave feeling confident and cared for, whether they're here for a routine wellness visit or facing a difficult medical decision.
- Compassionate support for families during every stage of their pet's life, including those moments when a beloved companion is nearing end of life.
- A veterinary team that can focus on medicine because the front of house is running smoothly.
What We're Looking For
Required:
- 1-2 years of experience
- Comfortable communicating clearly and warmly with clients, in person and by phone
- Comfortable navigating digital systems and patient charts
- Able to provide compassionate support to clients during both happy and emotionally challenging visits
Preferred:
- Comfortable multitasking while staying calm and present for clients and their pets
- Tech-savvy and confident navigating digital scheduling and records systems
Schedule
- Full-time
- 8 hour day shifts
- Rotating Saturday schedule (hospital hours on Saturdays are 8:00 AM- 1:00 PM)
- No holiday shifts required
Compensation
$17.00 per hour, based on experience, skills and qualifications.
Perks+Benfits
- Competitive pay based on experience
- Medical, dental, vision, and life insurance
- Free virtual mental health services for your household (ages 13+)
- Generous CE allowance + paid CE time
- Uniform allowance
- Pet care discounts for your personal pets
- PTO, floating holidays, parental leave, and military leave
- A robust Employee Assistance Program covering finances, wellness, and everything in between
- Access to Encore Vet Group's library of training, CE, and career development resources
- A 401(k) with up to 5% company match
Check us out: www.sharoncentervethospital.com
#LI-DNI
Pay Range
USD $17.00 - USD $17.00 /Hr.