Customer Service Representative

Customer Service Representative

LOCATION l Balch Springs, TX 75181 | Onsite

COMPENSATION & SCHEDULE

• Pay: $18.00/hour

• Schedule: Monday–Friday, 8:00 AM–5:00 PM

ROLE IMPACT:

Support daily customer service operations by providing accurate payment processing and responsive assistance to customers. Success in this role is measured by delivering excellent service, resolving routine billing inquiries efficiently, and maintaining accurate transaction records.

Key Responsibilities

• Accept and process customer payments, including cash, checks, and credit card transactions.

• Answer routine billing questions by phone and email with professionalism and accuracy.

• Provide friendly, timely customer service while resolving basic account inquiries.

• Maintain accurate payment records and follow established company procedures.

• Support front office operations and other administrative tasks as assigned.

Minimum Qualifications

• Customer service or cashier experience in an office, retail, or similar environment.

• Ability to accurately handle cash and process payments.

• Strong communication and basic computer skills; bilingual (English/Spanish) is preferred but not required.

Core Tools & Systems

• Cash handling and payment processing systems

• Email and telephone communication

• Basic computer applications and data entry

PREFERRED SKILLS

• Bilingual in English and Spanish preferred.

• Strong attention to detail and accuracy.

• Positive attitude with excellent interpersonal skills.

LEGAL NOTICE

CornerStone Staffing is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

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