Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Data Quality, English Language, Fortune 500 Customers, Government Regulations, Interpersonal Skills, Leadership, Logistics, Microsoft Excel, Microsoft Office, Microsoft Word, Multilingual, Operating Systems, Presentation/Verbal Skills, Process Flow, Service Delivery, Spanish Language, Supply Chain Management, Team Player, Time Management, Writing Skills
About the Client:
Our client is a globally recognized supply chain management company where professionalism, leadership, and a collaborative work environment are at the heart of their success. These values drive an innovative, customer-focused approach to logistics, supported by more than 15,000 trained professionals across 250+ locations worldwide. As a Fortune 500 company, they utilize unified global systems to deliver exceptional service and reliable solutions.
They are currently seeking a Customer Service Representative to join their dynamic team. This is an excellent opportunity to work alongside experienced logistics professionals, grow your career, and contribute to the success of both the company and its clients.
Job Description/Responsibilities:
- Interact with customers in arranging their international shipments, meeting customer service standards.
- Ensure documents are timely sent to customers or internal team for customs purposes.
- Ensure accurate and timely data entry into the operating system.
- Track and trace Import files as required.
- Always comply with internal policies and procedures and external government regulations or customer’s policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency.
Qualifications:
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Ability to follow written and verbal instructions effectively
- Comfortable interacting with individuals at all levels of the organization
- Professional appearance and demeanor
- Bilingual in English and Spanish
- Proficiency in Microsoft Office (Word and Excel)
Job Details:
- Job Type: Full-time
- Pay: $19.00 per hour
- Schedule: Monday to Friday, 8-hour shift
- Work Location: Doral, Florida
We invite you to visit our website at www.careerxchange.com to explore additional career opportunities.
CAREERXCHANGE, Inc. is an Equal Opportunity Employer (EOE).
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