Our client is a globally recognized supply chain management company where professionalism, leadership, and a collaborative work environment are at the heart of their success. These values drive an innovative, customer-focused approach to logistics, supported by more than 15,000 trained professionals across 250+ locations worldwide. As a Fortune 500 company, they utilize unified global systems to deliver exceptional service and reliable solutions.
They are currently seeking a Customer Service Representative to join their dynamic team. This is an excellent opportunity to work alongside experienced logistics professionals, grow your career, and contribute to the success of both the company and its clients.
Job Description/Responsibilities:
Interact with customers in arranging their international shipments, meeting customer service standards.
Ensure documents are timely sent to customers or internal team for customs purposes.
Ensure accurate and timely data entry into the operating system.
Track and trace Import files as required.
Always comply with internal policies and procedures and external government regulations or customer’s policies / requirements.
Understand department process flow, constantly looking for areas of improved efficiency.
Qualifications:
Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Ability to follow written and verbal instructions effectively
Comfortable interacting with individuals at all levels of the organization
Professional appearance and demeanor
Bilingual in English and Spanish
Proficiency in Microsoft Office (Word and Excel)
Job Details:
Job Type: Full-time
Pay: $19.00 per hour
Schedule: Monday to Friday, 8-hour shift
Work Location: Doral, Florida
We invite you to visit our website at www.careerxchange.com to explore additional career opportunities.
CAREERXCHANGE, Inc. is an Equal Opportunity Employer (EOE).
Numbers & Facts
Location
MIAMI, FL
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Data Qualityunmatched
English Languageunmatched
Fortune 500 Customersunmatched
Government Regulationsunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Multilingualunmatched
Operating Systemsunmatched
Presentation/Verbal Skillsunmatched
Process Flowunmatched
Service Deliveryunmatched
Spanish Languageunmatched
Supply Chain Managementunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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