Customer Service Representative

Milanes insurance group

Miami, FL

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JOB DETAILS

SKILLS

Administrative Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, High School Diploma, Insurance, Microsoft Office, Office Management, Organizational Skills, Record Keeping, Resolve Customer Issues, Time Management, Training/Teaching

LOCATION

Miami, FL

POSTED

18 days ago

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Training & development
401(k)
Free food & snacks
Paid time off

Benefits/Perks

Competitive Pay
Professional Development
Job Stability in a growing industry

Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Assist office manager to run reports
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service

Qualifications

Knowledge of insurance products
High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications

About the Company

Milanes insurance group

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Customer Service Representative

Milanes insurance group

Miami, FL

About the Company

Milanes insurance group

Resume Resources

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