Customer Service Representative

Benefits:

• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development

Role Requirements 



·         Prior Customer Service experience



·         Prior experience working in a manufacturing environment, preferred



·         Excellent problem-solving skills



·         Good communication skills



·         Microsoft Office experience



Role Responsibilities 



·         Processing and distributing sales orders, responsible for managing aspects of Customer Order fulfilment



·         Managing and processing sales return authorizations, managing all aspects of the Customer Returns process



·         Customer liaison for scheduling technician on-site service calls



·         Manage all aspects of spare parts and service quotations



·         Maintaining the sales and marketing dept files



·         Maintain an accurate parts list and sales price