Customer Service Representative

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Customer Service Representative

• Location: United States
• Work model: Remote
• Posted 4 weeks ago
• Job ID: JPC - 210007

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Job Description

o Answer 50 - 70 Inbound calls per day

o Ability to display professionalism and courtesy. This includes but is not limited to; providing accurate information, using the proper client scripting, voice tone, inflection, expressing empathy and displaying a willingness to assist.

o Field caller complaints and escalate via the request for supervisor process

o Respond to sample accountability emails within 24 hours of receipt

o Attendance and On phone percentages (90% or better)

o Adherence to all CWI, SOP, Federal regulations as well as all policy and procedure

Qualifications:

o High School graduate (some college preferred)

o 3-5 years customer service experience within a inbound call center environment

o Above average computer skills

o Exceptional written and verbal communications

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Job details

Job ID JPC - 210007

Location United States

Work Model Remote

Job Type Contract

Experience 2-5 years

Industry Healthcare - Health Services

Pay Rate $19 (Hourly)

Posted September 21, 2026

Skills Customer Service

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