Customer Experience, Customer Support/Service, High School Diploma, Operational Audit, Operational Support, Point of Sale (POS) Software, Point of Sale (POS) Systems, Reconciliation, Record Keeping, Regulatory Requirements, Reporting Skills, Resolve Customer Issues, Retail, Sales Management, Sales Support, Service Delivery
Join our expanding retail team as a Customer Service Representative, acting as the first point of contact to deliver exceptional service and create positive customer experiences.
- Greet customers warmly, handle inquiries, and support sales processes accurately.
- Assist with customer account management, credit applications, and financing arrangements.
- Process payments, reconcile transactions, and follow cash handling procedures.
- Address customer concerns professionally, escalating issues when necessary.
- Support operational audits, inventory, and compliance activities.
- Maintain accurate records, generate reports, and utilize POS systems and software.
- Collaborate with team members to ensure seamless store operations.
- Perform additional tasks as assigned by management.
Requirements include legal work authorization, high school diploma, customer service experience preferred, and flexible availability, including weekends and holidays.
Benefits include health insurance, employee discounts, 401K, paid time off, and more. Our company values diversity and promotes internal growth opportunities.