- Position: Customer Service Representative - Division: AZDOA - Benefits Services Division (BSD) - Location: Onsite at 100 N 15th Ave, Phoenix, AZ 85007 - Contract Duration: Until 11/06/2026 - Work Schedule: Monday to Friday, 8 AM to 5 PM (40 hours/week) - Pay Rate: $18/hr on W2 (all inclusive) - Job Duties: - Answer incoming calls from state employees and retirees - Provide information and assistance regarding Open Enrollment 2027 - Deliver excellent customer service for benefits-related inquiries - Requirements: - Minimum 1 year of call center experience - Open enrollment or benefits experience (preferred) - Must be local to Phoenix, AZ and available for onsite/in-person interviews - Ability to start within 2 weeks of offer - Must pass background check and drug screening via HireRight - Application Details: - Closing date: 10/19/2026 at 4 PM - Candidates must specify current location in resume - Tentative start date based on interview, onboarding, and PO issuance