Customer Service Representative

Job Description – Customer Service Rep

Key Responsibilities

• Provide administrative and clerical support to management and teams
  
• Prepare, maintain, and update reports, trackers, and databases using Excel
  
• Handle correspondence, scheduling, and document management
  
• Perform accurate and timely data entry
  
• Assist with filing, scanning, and record maintenance
  
• Support internal coordination and office operations
  
• Maintain confidentiality of sensitive information
  

Required Skills & Qualifications

• High school diploma or equivalent; Associate/Bachelor’s degree preferred
  
• Previous experience as an Administrative Assistant or similar role preferred
  
• Advanced Excel skills (formulas, pivot tables, VLOOKUP preferred)
  
• Fast and accurate typing skills
  
• Strong organizational and time-management skills
  
• Proficiency in Microsoft Office Suite