Customer Service Representative

Valley Tree Care

  • Phoenix, Arizona
  • 21 days ago
  • $19 Per Hour
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Skills

  • Arboricultureunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Responseunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Electricityunmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • High School Diplomaunmatched
  • Record Keepingunmatched
  • Salesunmatched
  • Scripting (Scripting Languages)unmatched

Description

Customer Service RepresentativeAbout the position:
Compensation: $19.00 an hour, plus bi-weekly bonus
Key Responsibilities:
  • Make outbound calls to homeowners from a provided list
  • Introduce our tree care services in a friendly and informative way
  • Explain the benefits of a free tree evaluation
  • Schedule appointments for certified arborists to visit and assess customers’ trees
  • Answer basic questions and handle any initial concerns
  • Maintain accurate records of calls and customer responses
Qualifications:
  • High school diploma or equivalent
  • Strong communication skills and a confident phone presence
  • Positive attitude and a customer-first mindset
  • Ability to handle rejection professionally and stay motivated
  • Comfortable working with call scripts and customer tracking tools
  • Previous customer service or sales experience is a plus, but not required
  • Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only)
  • Ability to reliably commute to our office in North Phoenix
Perks:
  • Paid training
  • Supportive team environment
  • Opportunities for growth and bonuses based on performance
Benefits:
  • Medical Insurance
  • Dental Insurance
  • Paid Company Holidays
  • One Week Paid Time Off
  • 401k
Compensation: $19.00 per hour

Numbers & Facts

LocationPhoenix, Arizona

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