Customer Service Representative - Work From Home

About the Opportunity
Are you looking for a rewarding remote career with opportunities for long-term growth? We're seeking motivated, customer-focused individuals who enjoy helping others and building meaningful relationships. In this role, you'll connect with union members and their families, providing guidance on benefit programs and helping them make informed decisions.

This is a fully remote position where you'll meet with members virtually, offering flexibility while developing valuable communication, customer service, and professional skills in a supportive environment.

What You'll Receive
Weekly pay with performance-based bonus opportunities
100% remote work with flexible scheduling
Comprehensive onboarding and ongoing mentorship
Clear career advancement opportunities
Health benefits available after the probationary period
Residual income opportunities for qualifying representatives
A collaborative, supportive team environment focused on growth and success

Key Responsibilities
Communicate with members through inbound and outbound phone calls
Schedule and conduct virtual appointments to review available benefit options
Clearly explain program features and answer member questions
Guide members through the enrollment and application process
Maintain accurate records and update client information
Follow up to ensure a positive and seamless customer experience
Participate in ongoing training, coaching, and professional development opportunities