Customer Service Representative - Work From Home

Spade Recruiting
  • Phoenix, AZ
  • Remote
  • $50,000–$60,000 Per Year
  • Full-time
  • Quick Apply
13 days ago

Job Description

About the Opportunity
Are you looking for a rewarding remote career with opportunities for long-term growth? We're seeking motivated, customer-focused individuals who enjoy helping others and building meaningful relationships. In this role, you'll connect with union members and their families, providing guidance on benefit programs and helping them make informed decisions.

This is a fully remote position where you'll meet with members virtually, offering flexibility while developing valuable communication, customer service, and professional skills in a supportive environment.

What You'll Receive
Weekly pay with performance-based bonus opportunities
100% remote work with flexible scheduling
Comprehensive onboarding and ongoing mentorship
Clear career advancement opportunities
Health benefits available after the probationary period
Residual income opportunities for qualifying representatives
A collaborative, supportive team environment focused on growth and success

Job Responsibilities

Key Responsibilities
Communicate with members through inbound and outbound phone calls
Schedule and conduct virtual appointments to review available benefit options
Clearly explain program features and answer member questions
Guide members through the enrollment and application process
Maintain accurate records and update client information
Follow up to ensure a positive and seamless customer experience
Participate in ongoing training, coaching, and professional development opportunities

Numbers & Facts

LocationPhoenix, AZ (
Remote
)
Job TypeFull-time
Salary$50,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Comfortable using video conferencing, email, and basic computer applications
High school diploma or equivalent required
Previous experience in customer service, hospitality, retail, or a client-facing role is an asset, but not required
Self-motivated with the ability to work independently in a remote environment

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Work From Home

Skills

  • Compensation and Benefitsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Mentoringunmatched
  • Onboardingunmatched
  • People Managementunmatched
  • Team Playerunmatched
  • Work From Homeunmatched

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