Customer Service Representative
Edgewood Properties
Piscataway, New Jersey
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Communication Skills, Computer Skills, Construction Planning, Customer Support/Service, Detail Oriented, Fitness, High School Diploma, Organizational Skills, Property Management, Real Estate Development, Residential Real Estate, Sales, Time Management
LOCATION
Piscataway, New Jersey
POSTED
12 days ago
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company.
With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation.
Given ongoing construction and development plans, our current apartment portfolio of 6,000 plus units is expected to double in the next couple of years and rise to over 12,000 units in the next five years.
Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.
We're currently seeking a Customer Service Representative for our multi-family portfolio of properties,
Candidate will work full time at our Corporate office in Piscataway, NJ
This position will be responsible to handle and coordinate various customer service needs for our residents and Edgewood's staff specifically for our various multi-family residential properties.
Responsibilities:
Responsibilities
- Handle all rollover phone calls that are generated from our various multi-family residential properties
- Ensure accurate note taking from callers in order to pass on any additional information if needed
- Follow up with new residents and gather feedback on their move-in experiences.
- Follow up with previous residents on their experiences while living at the community and the move out process.
- Random calls to residents informing them of Edgewood services
- Coordinate with on-site staff to maintain communication with residents
- Various customer service duties as needed
Previous Experience Desired
- 3-5 years of customer service experience
- Customer Service focus
- Good communication skills
- Attention to detail
- Organized
- Computer literate/Excel Documents
- Phone Experience
- Strong work ethic
- Must be able to meet deadlines
Education Desired:
- High School or Equivalent
In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,
life insurance, a 401(k) and a corporate team environment with opportunity of advancement.
Also includes on-site company fitness gym, discounts on housing and home appliances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
About the Company
E
Edgewood Properties
Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation with many luxury properties already in New Jersey, Florida and California.
Edgewood was created by real estate entrepreneurs who own and manage the company and bring hands-on approaches to all the projects they develop, lease and manage.
The principals of Edgewood Properties have a proud family tradition of providing home buyers with outstanding quality, superior design and unsurpassed customer service by offering luxury townhomes, apartments, condos and more. Commercial development, retail and office clientele receive the same expertise, the same attention to detail and the same expansive vision that has established Edgewood Properties in the residential market.
Edgewood attributes its strength and growth to a conservative philosophy. Its properties are well positioned for sustained success; Edgewood has utilized its own cash and equity and is virtually debt-free.
The company's independence guarantees its ability to act quickly and efficiently, and enables the principals to remain closely involved in each property. In a continuous endeavor to fund its own projects, Edgewood's principals provide the company with tremendous financial strength that is required to be competitive with - and outperform - public companies within the industry.
With a large portfolio of successful commercial properties, Edgewood continues to deliver outstanding commercial property leases in NJ, CA and FL.
We Value Our Employees
Edgewood Properties provides outstanding opportunities for its employees to develop their talents and assists them in reaching their full potential on the job. All employees are considered an essential part of the business team and are welcomed in the business decision process.
Edgewood recognizes that the key to our success is in taking advantage of our collective team efforts in working together. Employees are appreciated for their differences and their contributions.
The Morris family believes in creating a work environment that is stimulating, warm and rewarding.
Do you want to join our winning team?
COMPANY SIZE
100 to 499 employeesINDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Military Leave, Paid Sick Days, Parking, Prescription Drug Coverage, 401K, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts
FOUNDED
1992
WEBSITE
http://www.edgewoodproperties.com/