Customer Service Representative

Location: St. George, UT
Pay: $17.00/hour
Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Job Overview

We are seeking a reliable and customer-focused Outbound Call Center Representative to join our team in St. George, UT. In this role, you will make outbound calls to customers, provide information, answer questions, update account information, and deliver exceptional customer service. This is a great opportunity for individuals who enjoy helping people, working in a fast-paced environment, and building strong communication skills.

Responsibilities

• Make a high volume of outbound calls to customers daily
• Explain products, services, promotions, or programs clearly and professionally
• Document customer interactions accurately in company systems
• Update customer records and account information
• Follow call scripts and company procedures while maintaining a personalized customer experience
• Meet productivity and quality goals
• Handle customer questions and concerns professionally
• Maintain confidentiality and protect customer information
• Collaborate with team members and supervisors to achieve department goals

Qualifications

• Previous call center, customer service, sales, or administrative experience preferred
• Strong verbal and written communication skills
• Comfortable speaking with customers over the phone for extended periods
• Basic computer skills, including proficiency with Microsoft Office and data entry
• Ability to multitask and navigate multiple systems simultaneously
• Strong attention to detail and organizational skills
• Reliable attendance and punctuality
• High school diploma or GED preferred

What We Offer

• Competitive pay at $17.00/hour
• Consistent Monday-Friday schedule
• Paid training
• Supportive team environment
• Opportunities for growth and advancement
• Stable full-time position