Position: Customer Service Representative
Company Overview:
Jill Frisch & Freeze MiniMart is a growing convenience store chain that prides itself on providing exceptional customer service and a wide selection of products to our customers. With multiple locations across the state, we are dedicated to providing a convenient and enjoyable shopping experience for our customers.
Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a positive shopping experience, and maintaining the overall appearance and cleanliness of the store.
Key Responsibilities:
- Greet and assist customers with a friendly and positive attitude
- Process transactions accurately and efficiently using the cash register
- Maintain a clean and organized store environment, including restocking shelves and cleaning checkout areas
- Answer customer inquiries and provide information about products and services
- Handle customer complaints and resolve issues in a professional and timely manner
- Promote sales by suggesting additional products and services to customers
- Follow all company policies and procedures to ensure a safe and secure working environment
- Work collaboratively with team members to achieve store goals and objectives
- Attend training and meetings as required to stay updated on product knowledge and company policies
Qualifications:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic math skills and proficiency with cash handling
- Strong problem-solving and decision-making abilities
- Flexible schedule, including availability to work weekends and holidays
- Must be able to lift up to 25 pounds and stand for extended periods of time
We Offer:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- A supportive and collaborative work environment
- Employee discounts on products and services
- Comprehensive training and development programs
If you are a friendly, customer-focused individual with a strong work ethic, we encourage you to apply for the Customer Service Representative position at Jill Frisch & Freeze MiniMart. Join our team and help us continue to provide exceptional service to our valued customers.