Customer Service Representative

San Marcos, CA

$25 Per Hour
Instant Apply

2 days ago

Job Description

Customer Service Representative $25/hour

Join a customer-focused team supporting dental professionals. This full-time role is based in San Marcos.

Schedule: MondayFriday, 7:00 a.m.4:00 p.m.
Pay: $25/hour

What youll do

Respond to customer calls and emails about orders, dental products, billing, and shipping.
Enter and process purchase orders, invoices, credit memos, and returns.
Resolve order issues and follow up to ensure customer satisfaction.
Record product complaints according to established FDA guidelines.
Support sales representatives, track sales and returns in Excel, and help with product samples and other administrative tasks.

What were looking for

Three or more years of customer service experience, preferably in a dental or medical setting.
High school diploma or GED preferred.
Typing 50+ WPM
Microsoft Office skills
Intermediate Microsoft Word, Excel, and Outlook skills.
Order-processing software experience; Sage 100 or EDI experience is a plus.
Strong communication, organization, accuracy, and a professional, helpful approach.

- #MS-CBADMIN

Numbers & Facts

Location

San Marcos, CA

Skills

Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Electronic Data Interchange (EDI)unmatched
FDA (Food and Drug Administration)unmatched
High School Diplomaunmatched
Medicineunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Order Processingunmatched
Problem Solving Skillsunmatched
Purchase Ordersunmatched
Salesunmatched
Sales Supportunmatched
Shipping/Receivingunmatched
Telephone Skillsunmatched
Typingunmatched

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