Customer Service Representative

Customer Service - Customer Support/Accounts Receivable

We are seeking a detail-oriented Customer Support Specialist to assist customers with orders, product questions, deliveries, and account needs. This is a busy, customer-focused role requiring strong communication, organization, and follow-through.

Responsibilities

• Receive and process customer orders, verifying pricing, quantities, availability, and delivery information

• Coordinate with warehouse staff regarding order fulfillment and shipping instructions

• Process credit memos and return authorizations

• Monitor accounts receivable aging and follow up on past-due accounts

• Enter daily cash receipts

• Respond to customer questions regarding products, orders, and deliveries

• Research and resolve customer service and order-related issues

• Maintain accurate records while managing multiple priorities

Qualifications

• 2+ years of related experience preferred

• Proficiency in Microsoft Word and Excel

• Strong attention to detail and follow-up skills

• Excellent written and verbal communication skills

• Friendly, professional approach with a strong commitment to customer service

• Ability to multitask effectively in a fast-paced environment

Pay Details: $20.00 to $23.00 per hour

Search managed by: Kelly Martin

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.