Benefits:- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a team of three. Before becoming a State Farm agent, I worked as a teacher and later in college recruiting. Those experiences strengthened my passion for helping others and building meaningful relationships. I'm also a third-generation State Farm agent and a graduate of Eastern Michigan University.
Serving the community is one of my greatest passions. I'm a Community Cabinet Ambassador, support the Community Cabinet Food Pantry, serve on the Child Advocacy Board, and am involved with both the Alma Action Committee and the Downtown Development Committee. I love giving back to the community that has supported my agency.
Our agency offers health benefits, licensing reimbursement, professional development and coaching, performance bonuses, commission opportunities, growth opportunities, and a strong commitment to work-life balance. We believe in helping our team members build rewarding, long-term careers.
Our culture is family-oriented and built on honesty and integrity. I'm looking for someone who brings positive energy, thinks critically, is dependable, and is passionate about providing outstanding customer service. If you're looking for a supportive team where you can grow and make an impact, we'd love to meet you.
ROLE DESCRIPTION:As a
Customer Service Representative with Katie Tobias - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.