Benefits:- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2026 and has quickly grown into a team of six. My journey with State Farm includes running my first agency from 2012–2016, followed by a decade in State Farm leadership from 2016–2026. That experience has shaped a strong foundation in coaching, development, and building high-performing teams.
I’m a graduate of Auburn University and a proud husband and parent of three. Outside of the office, I coach softball, founded a travel softball organization, and am passionate about leadership and mentoring others. I also stay involved in my church as a kids ministry leader. We’re very active in the community through youth sports, leadership programs, and local involvement, always looking for ways to give back and make an impact.
For our team, we offer a strong focus on personal and professional development, leadership and growth opportunities, a successful Agent Aspirant Program, flexible work arrangements, PTO, incentive programs, weekly paid lunches, occasional free coffee, and regular team-building events.
Our culture is performance-driven and centered around growth and accountability. We believe in controlling what you can control, maintaining a strong mindset, and going the extra mile for both our customers and team. We’re looking for someone who is passionate about helping customers, generating referrals, and making a real impact by protecting what matters most. If you’re driven, coachable, and ready to grow, this could be a great fit for you.
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Tyler Miers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.