Benefits:- License Reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked as a State Farm team member, giving me firsthand experience in the business and a strong foundation for eventually building an agency of my own. I’m also a proud Illinois State University alum.
Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported both professionally and personally while building a rewarding, long-term career.
Our culture is high-energy, supportive, and truly feels more like a family. Everyone gets along, looks out for one another, and understands that the entire team is stronger when we work together. I’m looking for someone who is trustworthy, honest, and open to learning. If you bring a positive attitude, value strong relationships, and want to grow with a team that genuinely supports one another, we’d love to meet you.
ROLE DESCRIPTION:As a
Customer Service Representative with Michael Ventura - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.