Customer Service Representative - State Farm Agent Team Member

Rose Quinonez - State Farm Agent
  • Tulare & Porterville, CA
  • Full-time
30+ days ago

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

Position Overview


State Farm Insurance Agent located in Tulare & Porterville, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Rose Quinonez - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.


Responsibilities


  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...


  • Hourly pay plus commission/bonus
  • Valuable experience
Requirements


  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Provide timely and thorough activity reports to agent
  • Ability to effectively relate to a customer
  • Bilingual - Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Numbers & Facts

LocationTulare & Porterville, CA
Job TypeFull-time

Skills

  • Billingunmatched
  • Communication Skillsunmatched
  • Community Relationsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Life Insuranceunmatched
  • Multilingualunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Promotional Programsunmatched
  • Property Insuranceunmatched
  • Risk Managementunmatched
  • Sales Managementunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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