Customer Service Representative - State Farm Agent Team Member

John Wheeler
  • Campbell, California
  • $54,000–$75,000 Per Hour
6 days ago

Job Description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative- State Farm Agent Team Member with John Wheeler- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. This is truly a customer service roll, no sales involvement.   RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $54,000.00 - $75,000.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Numbers & Facts

LocationCampbell, California
Salary$54,000–$75,000 Per Hour

Skills

  • Claims Processingunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Resolve Customer Issuesunmatched
  • Revenue Growthunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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