Benefits:- Group Life
- Health Care Stipend
- Paid time off
- 401(k)
- Competitive salary
ROLE DESCRIPTION:
As a
Customer Service Representative, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. Opportunities for commission are available while helping our customers get the unique products they need.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Pivots, follow ups and upselling.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred
- Some sales experience is a plus.