Customer Service Representative - State Farm Agent Team Member

Chad Harris - State Farm Agent
  • Dublin, OH
  • Full-time
22 days ago

Job Description

Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I've been affiliated with State Farm since 1992, bringing decades of experience and industry knowledge to our agency. Together, our office has over 35 years of combined insurance experience, allowing us to provide knowledgeable, personalized service to our customers. I'm a proud Ohio University graduate with a bachelor's degree in Finance.


Community involvement and professional leadership are important to me. I'm a member of the Dublin Chamber of Commerce and have previously served as a trustee for Adena Health System and Scioto Valley Youth League. Throughout my State Farm career, I've also qualified for Ambassador Travel, National Convention, and Legion of Honor recognition.


Our agency offers a Simple IRA, work-life balance, and ongoing training and professional development opportunities. We believe in investing in our team members and providing the resources they need to build successful, rewarding careers.


Our office values teamwork, professionalism, and building lasting customer relationships. If you're motivated to learn, grow, and be part of an experienced team that takes pride in helping others, we'd love to meet you!


ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chad Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Numbers & Facts

LocationDublin, OH
Job TypeFull-time

Skills

  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financeunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Multitaskingunmatched
  • Resolve Customer Issuesunmatched
  • Revenue Growthunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder