Customer Service Representative - State Farm Agent Team Member

Jason Spronk - State Farm Agent
  • Henderson, NV
  • Full-time
30+ days ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, we are willing to advance your career here.  I've been in the business for over 25 years.  I am willing to train and help you grow your career.  


ROLE DESCRIPTION:
As a Customer Service Representative with Jason Spronk, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.


RESPONSIBILITIES:


  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests (including Property & Casualty policy service questions).
  • Maintain accurate records of customer interactions and policy information.
  • Coordinate with other agent team members to resolve customer needs efficiently.
  • Support ongoing policy service and administrative tasks while ensuring compliance with company standards.
QUALIFICATIONS:
 

  • Property and Casualty insurance licensed. (willing to get you get licensed and train you)
  • Life and Health insurance licensed. (willing to get you get licensed and train you)
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
JOB DETAILS:


  • Monday – Friday, 9:00am – 5:00pm
  • In Person/in Office in Henderson, NV

Numbers & Facts

LocationHenderson, NV
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Corporate Complianceunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Life Insuranceunmatched
  • Maintain Complianceunmatched
  • Multitaskingunmatched
  • Property and Casualty Insuranceunmatched
  • Regulatory Complianceunmatched
  • Resolve Customer Issuesunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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