Benefits:- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
- Health insurance
- Paid time off
- 401(k)
- Competitive salary
ABOUT OUR AGENCY:
Our agency has proudly served the community as a State Farm office for over 16 years, and my journey with State Farm began even earlier as a team member for 2 years. We are currently a team of six talented professionals, with plans to welcome a seventh member in March 2025.
We offer a range of benefits to ensure our team feels supported and appreciated, including paid time off, premium group health and life insurance, a 401k with a 4% match (including a Roth option), individual training and professional development, team lunches and outings, and even a State Farm swag allowance for clothing or gear.
Our team culture is built on valuing and developing each member, ensuring everyone feels heard and appreciated. As a historically top-performing agency within State Farm, we take pride in making a meaningful impact in our community while having fun and celebrating our achievements together.
If you're looking for a workplace where your contributions matter and your growth is supported, we’d love to hear from you!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Grant Murphy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Take payments, follow up on late payments and assist with daily bank deposits.
- Assist in handling incoming inquiries and maintaining customer records.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
REQUIREMENTS:- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.