Customer Service Representative - State Farm Agent Team Member

Guadalupe Orozco - State Farm Agent
  • Houston, TX
  • $15 Per Hour
  • Full-time
30+ days ago

Job Description

Benefits:
  • Paid time off
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY

I opened my State Farm agency in 2022 after gaining experience as a State Farm Team Member. Having worked in the industry before becoming an agent, I understand the importance of building strong customer relationships and creating a supportive team environment. I graduated from the University of Texas at Austin with a Bachelor of Arts degree, and outside of work, I enjoy spending time with my spouse, our two children, and our Shih Tzu. We love taking mini trips and making memories together!

Giving back to our community is important to me. I enjoy supporting local schools through sponsorships and volunteering, as well as participating in Houston Police Department community initiatives, including Halloween and back-to-school events.

My agency is a close-knit, family-oriented team where we support one another and work together toward shared goals. I also offer the State Farm Aspirant Program for team members interested in pursuing their own agency in the future.

I’m looking for someone who values honesty, integrity, and teamwork. Being coachable, having a positive attitude, and being willing to support the team are important to me. If you want to grow professionally while being part of a team that feels like family, I’d love to meet you!


Responsibilities


  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...


  • Hourly plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements


  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.


Job Type: Full-time


Pay: From $15.00 per hour


Benefits:


  • Paid time off
  • Professional development assistance
  • Licensing Tuition reimbursement
Schedule:


  • 8 hour shift
  • Monday to Friday
  • Weekend on rotation
Ability to Commute:


  • Houston, Tx 77055 (Required)
Ability to Relocate:


  • Houston, Tx 77055: Relocate before starting work (Required)
Work Location: In person


Job Type: Full-time


Pay: From $15.00 per hour


Expected hours: 40 per week


Benefits:


  • On-the-job training
  • Paid time off
  • Professional development assistance
Shift:


  • 8 hour shift
Weekly day range:


  • Monday to Friday
  • Rotating weekends
Work setting:


  • In-person
  • Office
Ability to Relocate:


  • Houston, TX 77055: Relocate before starting work (Required)
Work Location: In person

Numbers & Facts

LocationHouston, TX
Job TypeFull-time

Skills

  • Calendar Managementunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Lead Generationunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Needs Assessmentunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Risk Managementunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Tuition Reimbursementunmatched

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