ROLE DESCRIPTION:
As a Customer Service Representative- State Farm Agent Team Member with Juan Williams- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Juan Williams- State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
- Our office is located in the city of Lake Park, Fl..
- Our office is open M-F, 9-5 and Saturdays by appointment.
- I have been a State Farm agent since 1989.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a proud graduate of F.A.U..
- We currently have 6 team members at our agency.
- We have 30 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, and National Quality Award
- Additional languages spoken: Spanish
We look forward to speaking with you!