Benefits:- Simple IRA
- Licensing paid by agency
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
ABOUT OUR AGENCY:I opened my agency in 2017 after spending five years as a sales team member for another State Farm agent. We currently have a team of two with plans to grow! Outside of work, I enjoy spending time with my partner, Bryce, and our two dogs, Ollie and Onder, who occasionally join us at the office as our unofficial mascots!
Community involvement is important to us, and we aim to participate in a local event each quarter to connect with our neighbors, give back, and build relationships.
Our agency offers 10 days of PTO, fully employer-paid life and disability insurance, a monthly health insurance stipend of up to $250, and a retirement plan with a 3% employer match. We also celebrate achieving our goals with Friday team lunches!
Our office is friendly, supportive, and goal-oriented. We work hard, hold ourselves accountable, and enjoy celebrating each other's wins. I'm looking for someone who shows up ready to contribute, takes initiative, follows through, and is open to coaching and feedback. If you're motivated by results, enjoy working toward goals, and want to have fun while helping people protect and grow their assets, we'd love to meet you!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Jason Marquardt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.