ROLE DESCRIPTION: Join Natalia Sanchez's State Farm Agency as a Customer Service Representative, delivering outstanding service that supports our agency’s growth. You’ll handle customer inquiries, collaborate with the team, and anticipate community needs with care and attention to detail.
We’re looking for empathetic, customer-focused team members who want to grow with us. Driven candidates with sales potential will find strong opportunities for advancement.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Leverage existing client relationships to generate new business
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Numbers & Facts
Location
Miami, FL
Job Type
Full-time
Skills
Claims Processingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Health Insuranceunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Service Deliveryunmatched
Track Customer Issuesunmatched
Training/Teachingunmatched
Vision Planunmatched
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