Claims Processing, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Interpersonal Skills, Multitasking, Resolve Customer Issues, Sales, Service Delivery, Track Customer Issues, Training/Teaching, Vision Plan
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
ROLE DESCRIPTION:
Join Natalia Sanchez's State Farm Agency as a Customer Service Representative, delivering outstanding service that supports our agency’s growth. You’ll handle customer inquiries, collaborate with the team, and anticipate community needs with care and attention to detail.
We’re looking for empathetic, customer-focused team members who want to grow with us. Driven candidates with sales potential will find strong opportunities for advancement.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Leverage existing client relationships to generate new business
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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Natalia Sanchez - State Farm Agent