Benefits:- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
At DJ Witty State Farm, we believe insurance should be simple, personal, and focused on helping people. With over a decade of State Farm experience, our agency proudly serves individuals, families, and businesses throughout Oklahoma and beyond. We’re a team that values professionalism, approachability, transparency, and exceptional customer service—and we bring that same mindset to the way we work together.
If you’re looking for an opportunity to grow your skills, build meaningful relationships, and make a real difference for customers, you’ll find a welcoming team that is committed to your success. Come join us in making insurance easier for the people we serve—and have a homemade cookie while you’re here!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with DJ Witty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.