ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
BENEFITS
401(k) matching
Salary plus commission/bonus
Medical/Vision/Dental Insurance
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $1000
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATION
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Detail oriented
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Bi-Lingual is preferred but not required
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Numbers & Facts
Location
Portland, OR
Job Type
Full-time
Skills
Claims Processingunmatched
Communication Skillsunmatched
Community Supportunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Health Insuranceunmatched
Insuranceunmatched
Multilingualunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Revenue Growthunmatched
Team Playerunmatched
Track Customer Issuesunmatched
Vision Planunmatched
Writing Skillsunmatched
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