Customer Service Representative - State Farm Agent Team Member

Jed Dehart - State Farm Agent
  • Ravenna, MI
  • Full-time
11 days ago

Job Description

Benefits:
  • Health insurance stipend
  • Bonus based on performance
  • Paid time off
  • Signing bonus
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As a Customer Service Representative with Jed Dehart - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed
  • Answer customer inquiries and requests (phone calls and walk-in customers)
  • Maintain accurate records of customer interactions
  • Assist with insurance claims
  • Help organize and attend office events in the community
  • Help manage social media account
  • Schedule appointments

QUALIFICATIONS:
  • Dedicated to high quality customer service
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred

Numbers & Facts

LocationRavenna, MI
Job TypeFull-time

Skills

  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Insurance Claimsunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Resolve Customer Issuesunmatched
  • Social Mediaunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder