Customer Service Representative - State Farm Agent Team Member

Benefits:

• Simple IRA Retirement Plan
• Life insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

As a customer service representative, you will be the primary contact for all customer interactions. You will play a vital role in ensuring a positive customer experience by providing exceptional service and support related to our insurance products and services. We will train you!  Previous insurance experience is preferred but not required. 

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits and Compensation: 

• Base salary plus competitive, uncapped commission
• Bonus Opportunities
• Paid time off 
• Health, Dental, and Vision Benefits
• Life Insurance
• Simple IRA retirement plan (available with company match after meeting eligibility criteria)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• We will train you. Previous insurance experience is preferred but not required. 
• Excellent communication skills - written, verbal and listening
• Goal oriented
• Organizational skills
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi-task and Detail oriented 
• Ability to effectively relate to a customer and dedicated to customer service
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.