Customer Service Representative - State Farm Agent Team Member

Allister Primo - State Farm Agent
  • Washington, DC
  • Full-time
2 days ago

Job Description

Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
Since opening our doors in 2015, Allister Primo State Farm has been proud to serve families, individuals, and businesses throughout DC, Maryland, and Virginia. With more than 30 years of combined insurance and financial services experience, we have built our agency on strong relationships, personalized service, and a genuine commitment to our community. 

Giving back and helping others has always been at the heart of our agency, from supporting local businesses and nonprofits to helping customers build a stronger financial future.

Our agency offers plenty of bonus opportunities, health insurance, reimbursement for licensing costs, paid time off, and a strong commitment to work-life balance.

If you are looking to join a team that values people, relationships, community, and making a difference, we would love the opportunity to get to know you and welcome you to the Allister Primo State Farm family!

ROLE DESCRIPTION:
As a Customer Service Representative with Allister Primo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Numbers & Facts

LocationWashington, DC
Job TypeFull-time

Skills

  • Business Supportunmatched
  • Communication Skillsunmatched
  • Community Relationsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Nonprofitunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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