Customer Service Representative

RemX is seeking Customer Service Representatives for a reputable client in Syracuse NY

Location: Syracuse, NY 13208

Schedule:

• Monday-Friday
• 8:00 AM - 4:30 PM
• Lunch: 12:00 PM - 12:30 PM or 12:30 PM - 1:00 PM

Pay Rate:

• $20.50/hour

Overtime:

• Not mandatory but strongly encouraged
• Saturday: Pay Rate at Time and a Half
• Sunday: Pay Rate at Double Time

Key Responsibilities:

Associates will handle approximately 50-80 calls per day and provide support for:

• Customer order placement
• Delivery status inquiries
• Delivery driver support
• Sales representative support
• Invoice-related questions
• Basic Accounts Receivable functions (training provided)

Key Responsibilities: Associates will handle approximately 50-80 calls per day and provide support for: Customer order placement Delivery status inquiries Delivery driver support Sales representative support Invoice-related questions Basic Accounts Rece