Join a leading national security monitoring team as a Customer Service Representative in Syracuse, NY. This in-office role involves monitoring alarms, fire systems, and emergency signals from residential and commercial properties across North America.
Responsibilities include verifying alarm events, contacting emergency responders, documenting activities, and handling inbound/outbound calls with professionalism. Candidates should be calm under pressure, detail-oriented, tech-savvy, reliable, and strong communicators.
Qualifications include 2+ years in customer service, relevant experience, or military background, with the ability to obtain necessary licenses and clearances. Benefits feature paid training, shift flexibility, performance bonuses, health coverage, 401k, paid time off, and advancement opportunities.
Become a vital part of protecting communities and start your rewarding career today!