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Benefits Inside Sales Representative - Work From Home AO Group
GRESHAM, OR2 days ago
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Skills
- Auditingunmatched
- Billingunmatched
- Communication Skillsunmatched
- Computer Skillsunmatched
- Customer Support/Serviceunmatched
- Database Administrationunmatched
- Dental Insuranceunmatched
- Detail Orientedunmatched
- Develop and Maintain Customersunmatched
- Equipment Maintenance/Repairunmatched
- Establish Prioritiesunmatched
- Health Insuranceunmatched
- Maintenance - HVACunmatched
- Multitaskingunmatched
- On Callunmatched
- Presentation/Verbal Skillsunmatched
- Resolve Customer Issuesunmatched
- Team Playerunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Training/Teachingunmatched
- Vision Planunmatched
- Voice Mailunmatched
- Writing Skillsunmatched
Description
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
This is a long-term posting that will remain open until filled. Customer Service Representative is responsible for maintaining a high standard of customer service by answering all incoming phone calls and assisting the customer or directing those customers to the appropriate department.
- Answer all incoming calls by the second ring
- Thoroughly vet and route incoming calls in a timely manner to appropriate staff members.
- When staff members aren’t available to take their phone calls always give the caller a choice of leaving voice mail or a message.
- Contact proper team members with immediate customer concerns. If sensing a customer is becoming upset with a staff member or situation, notify the department manager then the general manager.
- Maintain customer database.
- Take customer payments
- Email customer invoices or receipts
- Assist with simple on call messages of cancelations, payments, receipts or estimates
- Answer simple customer questions
- Assist with scheduling customers for maintenance on their HVAC equipment with the appropriate Technician.
- Maintains these agreements by inputting new or renewed memberships correctly, auditing each account for accuracy and making corrections when necessary
- Assist team members with simple tasks
- Needs to have great attention to detail
- Needs to possess strong organizational skills
- Proficient at multi-tasking
- Above Average computer skills
- Needs strong verbal and written communication skills
- Strong Team orientation
- Other projects or duties as assigned
Experience with Service Titan a PLUS!
Compensation: $18.00 - $25.00 per hour
Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.
Numbers & Facts
| Location | Gresham, Oregon |
| Salary | $18–$25 Per Hour |
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