Customer Service Representative Trainee

Customer Service Representative - Trainee Location: Tualatin, OR (On-site) Job Type: Full-Time (8:00 AM - 5:00 PM) Salary: $35,000 - $45,000 / year About the Role Are you a customer-focused professional looking to grow your career? We are seeking an enthusiastic Customer Service Representative Trainee to join our team in Tualatin, OR. You will play a key role in supporting our industrial customers by providing top-tier service, processing orders, and assisting our outside sales team. Key Responsibilities

• Respond to customer inquiries regarding products, stock availability, and shipping dates.
• Process phone orders, prepare price quotes, and enter sales data accurately.
• Fulfill orders to customer specifications and help source industrial products.
• Partner with the outside sales team to provide administrative and quote support. Qualifications & Skills
• High School Diploma or GED required.
• Prior inside sales or customer service experience.
• Strong data entry, communication, and multitasking skills.
• Ability to work independently with a proactive, customer-first mindset.
• Bonus: Experience with Profit 21 (P21) software is highly preferred!
• Physical Requirements: Must be able to work on-site in an office/warehouse environment and occasionally lift up to 30 lbs. What We Offer
• Comprehensive benefits package (Medical, Dental, Vision)
• 401(k) retirement plan
• Paid holidays, life & disability insurance, and flexible spending accounts
• Ongoing technical training to ensure your success!