About the Role:
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative specializing in travel. In this role, you'll support clients with their travel inquiries, assist with bookings, and ensure each traveler enjoys a seamless experience from start to finish. This is an excellent opportunity for someone who enjoys problem-solving, communicating with people, and has a passion for travel.
Responsibilities:
Respond to client inquiries regarding travel options, bookings, and itineraries
Assist with reservations for flights, hotels, cruises, and vacation packages
Provide timely support to resolve questions or concerns before, during, and after travel
Research destinations and promotions to recommend the best options for clients
Maintain a high level of professionalism and customer satisfaction
Qualifications:
Strong communication and interpersonal skills
Excellent problem-solving and organizational abilities
Ability to work independently in a remote environment
Previous customer service or hospitality experience preferred (but not required)
Passion for travel and helping others plan meaningful experiences
What We Offer:
Comprehensive training and ongoing support
Flexible remote work opportunity
Access to top travel suppliers and industry tools
Career growth and development opportunities in the travel sector
| Location | Jacksonville, Florida (Remote) |