Customer Service Representative

• Job Summary

  We are seeking a dedicated and enthusiastic Administrative Assistant/Customer Service Associate to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience. You will handle inquiries, resolve issues, and assist with various customer needs while maintaining a professional demeanor.

  Duties

  • Respond to customer inquiries via phone, email, or in-person with a friendly and helpful attitude.
  • Provide accurate information regarding products and services to assist customers effectively.
  • Handle cash transactions and process payments accurately while ensuring compliance with company policies.
  • Maintain thorough knowledge of company offerings to effectively upsell and cross-sell products.
  • Document customer interactions and feedback in the system for future reference.
  • Collaborate with team members to resolve complex customer issues efficiently.
  • Ensure a clean and organized office environment to enhance the customer experience.

  Requirements

  • Proven experience in customer service or client services is preferred.
  • Strong phone etiquette and communication skills in English; abilities are a plus.
  • Proficient in basic office procedures.
  • Ability to type efficiently while engaging with customers.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • A positive attitude, strong work ethic, and ability to work well in a team environment.
  • Flexibility to adapt to changing situations and handle multiple tasks simultaneously.

  Join us as we strive to provide outstanding service to our clients while fostering a supportive work environment!

Job Details

• Job ReferenceV6WXYW5R

• Position NameAdministrative Assistant / CSR

• Job LocationUnion, New Jersey, United States

• Remote

• Office Address

• Headcount1

• Experience Level

• Expected Close Date

• Minimum Salary18 USD

• Maximum Salary18 USD

• CurrencyUSD

• FrequencyHourly

• Contract DetailsFull time

• Open Date2025-09-30

• Close Date

• Job Industry

Package Details