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Customer Service Representative (Work From Home)

Spade Recruiting
  • Columbus, OH
  • Remote
  • $55,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

Join a growing remote team where you can build a rewarding career while helping individuals and families explore their available benefit programs. We are seeking motivated, reliable individuals who communicate effectively, enjoy assisting others, and are comfortable working in a virtual environment.

In this role, you will work directly with members who have expressed interest in receiving information about their benefit options. You will help coordinate online appointments, conduct brief virtual consultations, explain available programs, and assist members with completing digital applications and enrollment forms.

We provide a structured training program, flexible scheduling, weekly compensation opportunities, and a clear path toward professional development and leadership advancement. Previous insurance experience is not required, making this an excellent opportunity for individuals looking to establish a long-term career in a growing industry.

What We Offer

  • Fully remote, work-from-home position
  • Flexible scheduling options
  • Comprehensive training and ongoing development
  • No previous insurance experience required
  • Opportunities for career advancement and leadership
  • Potential for long-term residual income
  • Access to health and wellness benefit programs
  • Dedicated mentorship and ongoing team support
  • Weekly earnings with performance-based bonuses

Job Responsibilities

  • Arrange and confirm virtual appointments with interested members
  • Conduct brief Zoom consultations to review benefit information
  • Answer member questions and provide clear, professional assistance
  • Present available coverage options and explain enrollment procedures
  • Guide members through electronic applications and required documentation
  • Maintain organized and accurate member information
  • Verify submitted forms for completeness and accuracy
  • Follow established company procedures and communication standards
  • Participate in virtual training sessions and scheduled team meetings

Numbers & Facts

LocationColumbus, OH (
Remote
)
Job TypeFull-time
Salary$55,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

  • Strong verbal and written communication skills
  • Professional, friendly, and customer-focused approach
  • Ability to manage time effectively while working independently
  • Comfortable using computers, email, and video conferencing platforms
  • Strong organizational skills and attention to detail
  • Dependable, self-motivated, and willing to learn
  • Ability to follow instructions and work within established processes
  • Previous customer service, sales, or administrative experience is an asset but not required
  • Willingness to complete any required licensing and training

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Employee Events, Professional Development, Work From Home, Medical, Dental, Vision

Skills

  • Communication Skillsunmatched
  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Online Helpunmatched
  • Plan Meetingsunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Work From Homeunmatched

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