Job Description
Commercial door distributor seeking a Customer Service Representative. We offer a great work environment, competitive wages, paid holidays, paid vacation, sick days and health insurance benefits.
Job Responsibilities
• Provide general customer support via telephone, live chat software, and email
• Assist customers with order tracking
• Answer and direct calls as a secondary receptionist
• Provide clerical and administrative support to sales team and management as requested
• Other projects and duties assigned
Numbers & Facts
| Location | Phoenix, AZ |
| Job Type | Full-time |
| Salary | $20–$23 Per Hour |
| Company Size | 51 - 200 |
| Headquarters | Phoenix, AZ, US |
| Additional Compensation | Bonus |
| Website | https://trudoor.com |
Qualifications
• Professional phone etiquette and outgoing demeanor
• Outstanding customer service skills
• Ability to work in a team and stand-alone environment
• Ability to work in fast paced environment and handle 50+ calls daily
• Ability to handle different duties simultaneously with interruptions
• Highly organized and works well with others
• Experience and proficiency in Microsoft Office and Gmail is a must
• Previous experience in the construction supply industry a plus, although not required
Benefits
Paid Time-Off, Performance Bonus, Life Insurance, 401K, Prescription Drug Coverage, Merchandise Discounts, 401K Match, Employee Referral Program, Employee Events, Paid Sick Days, Parking, Professional Development, Medical, Dental, Vision
About Company
Trudoor is a leading national distributor of commercial doors, frames, and hardware, serving contractors, facility managers, and businesses across the United States. Headquartered in Phoenix, Arizona, Trudoor has built a strong reputation for delivering high-quality products, competitive pricing, and exceptional customer service.
With a focus on eCommerce-driven distribution, Trudoor leverages technology and operational efficiency to simplify the purchasing process for customers in the commercial construction and building supply industries. The company offers a comprehensive product selection, fast shipping, and expert support to help customers complete projects on time and on budget.
Trudoor fosters a fast-paced, team-oriented work environment where employees are empowered to take ownership, drive results, and continuously improve. The company values innovation, accountability, and a customer-first mindset, making it an ideal place for individuals looking to grow their careers in a dynamic and expanding organization.
Skills
- Customer Support/Service
Skills
- Customer Support/Serviceunmatched
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