Customer Service Representative

We’re Hiring! Join Our Team as a Customer Service Professional for the Manhattan.

• Customer Service Representative.
• Suburban Pest Control.
• Full-Time - $23-$25/hour + Commission.

• Following up with leads.
• Building relationships with potential customers.
• Closing sales via phone and email.
• You’ll also provide top-tier customer support, making sure our clients feel valued and informed every step of the way.

• Engage with customers via phone and email in a sales and service capacity.
• Meet or exceed individual sales goals.
• Use our CRM to create and send proposals.
• Follow up on quotes and ensure agreements are completed.
• Close sales efficiently and professionally.
• Review and reconcile sales reports.
• Identify and pursue new sales opportunities.

• Someone who loves talking on the phone and offering solutions.
• A problem-solver with a positive, “can-do” mindset.
• Clear, friendly communicator who connects easily with others.
• Able to work independently while contributing to a team.
• GED or equivalent, with 3-4 years of stable work experience, including 2 years in sales.
• Solid understanding of basic sales and customer service principles.

• On-the-job training.
• CRM and phone system walkthroughs.
• Sales process guides.
• Access to videos and written SOPs.

• Competitive salary: $23-$25/hour + commissions.
• Ongoing professional development.
• Paid vacation and holidays.
• Dental and vision insurance.
• 401(k) plan.
• And more!