Customer Service (Spanish)

Adecco US

Minneapolis, MN

JOB DETAILS
SALARY
SKILLS
Auditing, Call Centers, County Ordinances, Customer Support/Service, Detail Oriented, English Language, Federal Laws and Regulations, High School Diploma, Higher Education, Legal, Life Insurance, Maintain Compliance, Multilingual, Onboarding, Performance Management, Process Development, Production Systems, Requirements Management, Risk Management, Sales, Scripting (Scripting Languages), Security Clearance, Spanish Language, State Laws and Regulations, Vision Plan
LOCATION
Minneapolis, MN
POSTED
Today
Adecco is assisting a local client recruiting for a Seasonal Sales Quality Audit Rep opportunity (Remote). This is an excellent opportunity to join a winning culture and get your foot in the door of a Company that is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. If Seasonal Sales Quality Audit Rep sounds like something you would be interested in, and you meet the qualifications listed below, apply now!Responsibilities for Seasonal Sales Quality Audit Rep include but are not limited to:· Conduct quality audits on sales calls to ensure compliance with guidelines and standards· Provide actionable feedback to agents to improve performance and reduce compliance risks· Ensure agents are correctly following scripts, tools, and available resources during calls· Adhere strictly to established quality processes, procedures, and audit requirements· Meet defined productivity and accuracy targets consistentlyCandidates for Seasonal Sales Quality Audit Rep must meet the following requirements to be considered:· Bilingual proficiency in English and Spanish· Prior Quality Audit experience (preferably in call center or similar environment)· Experience working in a fast-paced office or production environment· High School Diploma / GED (or higher education)· Strong attention to detail and ability to work independentlyWhat's in this Seasonal Sales Quality Audit Rep position for you?· Pay: $ 18.72/hr.· Shift: Monday - Friday / 8:00 AM to 5:00 PM· Weekly paycheck· Dedicated Onboarding Specialist & Recruiter Access to Adecco's Aspire Academy with thousands of free upskilling courses.**Pay Details:** $18.72 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:+ The California Fair Chance Act+ Los Angeles City Fair Chance Ordinance+ Los Angeles County Fair Chance Ordinance for Employers+ San Francisco Fair Chance Ordinance**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

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Adecco US