Job Description Job Description We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in customer service with no prior experience required. We provide full training and ongoing support to ensure your success!
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description Alpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.
We believe in building from a strong foundation, one rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.
At Alpha House Cincy, success isn't optional it's the standard. Company Description Alpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.\r\n\r\nWe believe in building from a strong foundation, one rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.\r\n\r\nAt Alpha House Cincy, success isn't optional it's the standard.