Customer Service Specialist

Job Title: Customer Service Specialist
Location: Fort Worth, TX 76137
Pay Rate: $16/hr W2
Duration: 3 months

Job Description:
Handle inbound customer calls related to payment processing, inquiries, complaints, and information requests. Maintain accurate transaction records, protect confidential financial information, and provide professional customer service.

Requirements:

• High School Diploma or GED
• Must be 18+
• Ability to type while speaking with customers and navigating systems
• Basic computer, Microsoft Office, and Outlook skills
• Customer service or data entry experience preferred
• Bilingual English/Spanish preferred
• Strong communication, attention to detail, reliability, and confidentiality

Available Shifts:

• 8:00 AM – 4:30 PM
•  8:30 AM – 5:00 PM

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:

• Medical Coverage– HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)

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