Customer Service Specialist

LIFE Network
  • Moscow, Idaho
  • Remote
    30+ days ago

    Job Description

    Client Services Specialist – Partnerships

    Company: LIFE Enterprises 

    Location: Remote 

    Employment Type: Full-Time 

    Compensation: $50,000 – $60,000 annually + full benefits

    About the Role

    As the Client Services Coordinator on our Partnerships team, you’ll be the first line of communication and organization for our partners. You’ll manage details, track commitments, document conversations, and maintain accurate records in our client systems.

    This role will initially focus primarily on Ben Greenfield Life Partnerships, serving as the communications and organizational hub for our partner relationships. As the Partnerships team expands, the role will broaden to include client services and coordination across the full LIFE Enterprises ecosystem: LIFE Network, LIFE Market, and TRIUMPH Coaching.

    This position requires a blend of exceptional communication, operational precision, and relational intelligence. You’ll thrive here if you are highly organized, proactive, relationally savvy, and motivated by turning complexity into clarity.

    What You’ll Do

    Communications Hub: Serve as a key point of contact for partners and internal stakeholders, ensuring professional, clear, and timely communication.

    Client System Management: Document and track interactions, deals, and commitments with accuracy in CRM or other platforms.

    Partner Support: Provide outstanding client services to partners answering questions, solving problems, and ensuring they feel valued and prioritized.

    Organizational Backbone: Keep meetings, documentation, and follow-up organized and executed with precision.

    Creative Problem-Solving: Anticipate challenges and proactively create solutions that strengthen partner relationships.

    Team Collaboration: Work closely with the executive leadership team to support initiatives, campaigns, and partner growth.

    What We’re Looking For

    Phenomenal communicator who is confident, personable, and professional across written and verbal channels.

    Highly organized and detail-oriented with documentation, process, and keeping systems clean and accurate.

    CRM experience (any platform) with the ability to learn and adapt quickly to new systems.

    Relational and understanding and able to build trust and rapport with clients and partners.

    Proactive, initiative-taking and doesn’t wait to be told, but anticipates needs and acts.

    Creative problem-solver who is able to think beyond the obvious and deliver smart, practical solutions.

    Thrives in a remote, fast-paced environment with high standards of excellence.

    Compensation & Benefits

    Salary: $65,000 – $80,000 annually (based on experience)

    Benefits: Full benefits package, including medical, dental, and vision

    Remote-first work environment

    Opportunities for professional development and career growth within LIFE Enterprises

    How to Apply

    If you’re a communicator, organizer, and relationship builder who thrives in high growth environments, we want to meet you.

    Please send the following to talent@golifenetwork.com with the subject line: Client Services Coordinator – Partnerships | [Your Name]

    Resume (PDF).

    Brief cover letter (1 page) with three bullets:

    • Why LIFE Enterprises?

    • One partner/client issue you solved end-to-end (your actions + outcome).

    • How you keep client records or CRM systems impeccable.

    Optional but encouraged: A 1–2 minute video introducing yourself and sharing a quick story that shows your communication style and initiative.

    Logistics: city/time zone, earliest start date, and confirmation your compensation expectation falls within $65,000–$80,000.

    Numbers & Facts

    LocationMoscow, Idaho (
    Remote
    )

    Skills

    • Campaignsunmatched
    • Channel Supportunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Ecosystemsunmatched
    • Establish Prioritiesunmatched
    • Executive Assistant Skills unmatched
    • Leadershipunmatched
    • Operational Communicationsunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Record Keepingunmatched
    • Resolve Customer Issuesunmatched
    • Systems Administration/Managementunmatched
    • Time Managementunmatched

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