Customer Service SpecialistRoto-Rooter Plumbing and Water CleanupOzark, MOFull-Time$16.00-$18.00 Per Hour Based on ExperienceJoin a Team That Makes a Difference Every DayRoto-Rooter Plumbing and Water Cleanup is looking for a friendly, organized, and dependable Customer Service Specialist to join our growing team in Ozark, Missouri. As the first point of contact for our customers, you'll play an important role in delivering outstanding service while helping coordinate appointments and supporting daily operations.If you enjoy helping people, staying organized, and working in a fast-paced office environment, this is a great opportunity to build a long-term career with an established industry leader.Why Join Roto-Rooter?$15.00-$17.00 per hour based on experienceHealth insurance with company contributionDental and vision insuranceLife, short-term, and long-term disability insurance401(k) with company matchPaid time offStable, year-round employmentOpportunities for growth and advancementSchedule OptionsMonday through Friday | 10:00 AM-7:00 PMWednesday through Sunday | 9:00 AM-6:00 PMWhat You'll DoAnswer incoming customer calls with professionalism and empathySchedule plumbing and water cleanup service appointmentsCoordinate schedules and communicate updates with customers and techniciansAssist with dispatching and daily schedulingMaintain accurate customer records and service documentationResolve customer concerns and provide exceptional serviceSupport general office operations as neededWhat We're Looking ForPrevious experience in customer service, scheduling, dispatching, reception, call center, or administrative support is preferred.The ideal candidate is organized, dependable, detail-oriented, and enjoys helping customers. Strong communication skills, computer proficiency, and the ability to multitask are essential. Experience in plumbing, HVAC, restoration, or another home service industry is a plus, but not required.Start Your Career with Roto-RooterAt Roto-Rooter Plumbing and Water Cleanup, you'll join a team that values professionalism, teamwork, and customer service. If you're looking for a stable career with opportunities to grow, we'd love to hear from you.Apply today to become a Customer Service Specialist with Roto-Rooter Plumbing and Water Cleanup.Please apply online only. No phone calls, please.