Debbie's Staffing is looking for a Customer Service/Supply Clerk in Winston Salem, NC.
Hours: Monday-Friday 8:00am-5:00pm
Pay rate: $17.00 per hour DOE Weekly Pay, Temp-to-Hire Opportunity
Please apply online at
www.debbiesstaffing.com and select
Winston Salem Industrial office. Once your application is reviewed, we will contact you for the next step, if you have the skills we are looking for.
Job Summary: The Customer Care/Supply Clerk will be responsible for providing excellent customer service by handling incoming phone calls, assisting customers with supply requests, and placing orders for toner and other office supplies. Must be comfortable managing a high volume of incoming calls, guiding customers through toner orders, and ensuring orders are processed accurately and efficiently.
Job Responsibilities
- Answer incoming customer phone calls and assist with supply-related inquiries.
- Handle a high volume of calls while maintaining a professional and friendly demeanor.
- Guide customers through toner orders and help identify the correct supplies needed.
- Enter and process customer supply orders accurately.
- Monitor order status and follow up on outstanding orders as needed.
- Assist customers with questions, order discrepancies, and supply requests.
- Maintain accurate customer and order information.
- Provide general administrative and clerical support as needed.
Requirements
- Previous experience in a call center, customer service, receptionist, or dispatch role is required.
- Reliable attendance, punctuality, and strong attention to detail.
- Excellent computer knowledge.
- Comfortable working with computer systems and learning new software
- Ability to multitask and handle a high volume of calls
- Must be able to pass all required new hire screenings.
EOE